Effective Date: 23 July 2026
Paisley Associates is committed to protecting your privacy and handling your personal information in a secure, transparent, and lawful manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our accounting and financial services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Telephone number
- Business name
- Company information
- Financial information required to provide our services
- Information submitted through our contact forms
- IP address, browser type, and website usage data
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Provide accounting, bookkeeping, payroll, tax, and advisory services
- Prepare quotations and service agreements
- Communicate regarding our services
- Comply with legal and regulatory obligations
- Improve our website and customer experience
- Prevent fraud and maintain website security
We will only process your personal data where we have a lawful basis under the UK GDPR.
Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with:
- HM Revenue & Customs (HMRC), where legally required
- Professional advisers
- Cloud software providers
- IT support providers
- Payment providers
- Regulatory authorities where required by law
All third-party providers are required to keep your information secure and confidential.
Data Security
We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure. While we take every reasonable precaution to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Financial records may be retained for the statutory periods required under UK law.
Cookies
Our website may use cookies to improve website functionality, analyse visitor behaviour, and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not function correctly.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion where applicable
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. Paisley Associates is not responsible for the privacy practices, policies, or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us.
Paisley Associates
West Midlands, United Kingdom
Email: info@paisleyassociates.com
Phone: +44 7405 355396